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Frequently asked questions
I need help finding my size
Under the size chart of a product, you will find a link 'Need Help Finding Your Size?'- It is a detailed format to help find the right size and guide you to your desired fit.
If you still need help, message us on Instagram and we'll provide personal guidance.
How do I care for my Drugstore Cowboy shirts?
For maximum product life we suggest hand wash in cool waters and dry in shade. (For machine, a delicate wash with mild detergent is advised)
A crisp iron can be achieved by ironing on low-medium heat on the right side of the fabric.
How can I track my order?
Once order placed, your product will be shipped out within one day. You will receive a tracking link on your provided email id within this time period.
If you fail to receive a tracking link, contact help@drugstorecowboy.in or DM us on instagram.
Can I cancel or make any changes to my order?
Unfortunately, once the order has been processed, we are unable to cancel it or add any items, but we welcome you to place a new order for any additional pieces.
Shipping charges
Zero shipping cost for PAN India.
International shipping:- Rs. 2500
Cash on delivery (India):- Rs. 149
Express (India):- Rs. 499
Express (Pune):- Rs. 199
Exchange
Drugstore Cowboy offers easy exchange for all products and sizes. Get in touch with us within 7 days from delivery of product. (Does not apply for Made To Order/1of1s/Handpainted products)
Does Drugstore Cowboy offer gift wrapping or special packaging?
Yes, we offer gift wrapping and special packaging at zero cost for all products.
When customers wish to send gifts to their loved ones, we offer a gift wrap to the product along with name tag (gifter and giftee)
Process- While check out, under 'order special instructions' write- Gift wrap. From_ To_